Frequently Asked Questions
Live Streaming Lessons
WHEN ARE LIVE LESSONS SCHEDULED?
Live stream lessons are every Tuesday evening at 6:00pm Pacific Standard Time.
Can I communicate with you during the broadcast?
Absolutely! I encourage any students that have questions to ask. There are no stupid questions.
What if I miss the live lesson?
Don’t worry, all live stream lessons are archived so you can go back and watch at a later date.
Can I get a pro-rated refund for an unused portion of my subscription?
No, the billing will be for the entire month and we do not give partial refunds.
How Do I Cancel My Subscription?
Go into your dashboard and request to cancel your account. We will respond to your request and confirm the cancelation. Feedback for why you left is always appreciated!
I want to pay the full year subscription, what is the discount?
There is a 20% off discount for a full year discount. That includes Unlimited Access to all our lesson videos!
When I Subscribe to Drummer101.com, is it automatic or do I have to pay manually every month?
Your monthly, or yearly subscription payment is automatically taken out on the date it began. For example: if you began your subscription on the 14th for a monthly subscription – the payment would be taken out on the 14th of EVERY month.
What Does the Subscription Include?
Subscription includes access to the lesson courses, PDFs of the sheet music, live lessons, and personal profile.
How Does the 60-Day Money Back Guarantee Work?
If you are unsatisfied due to the lack of our performance, you have 60 days to get your money back from original signed up day. We do not offer money back for non-use or lack of practice and effort on your part.
Does Drummer101.com Provide Refunds on Merch?
We would happily refund money or replace any t-shirts that do not fit.
Are there refunds on Jam Tracks or Sheet Music?
We do not provide refunds on Jam Tracks, or Sheet Music items.